Covid 19 pandemic practice update
- As of 22 June, level 1 restrictions in dental practice continue under guidance from the Australian Health Protection Principal Committee and Australian Dental Association (ADA). Level 0 is ‘normal’.
- We are working within a pandemic with all its health implications and limitations.
- Sanitise your hands before entering waiting room and again before leaving.
- You must not attend if you have a positive Covid 19 test result, have recently been tested or have clinical or epidemiological risk factors for Covid 19.
- If you or your support person are unwell, please cancel and reappoint.
- The Tasmanian branch of the ADA will apply restrictions higher than level 1 should local conditions deteriorate.
- Only one support person please to attend (young children exempt). Social distancing limits are enforced for safety of all.
- All patients at the practice require a pre–procedural antiseptic Savacol mouthrinse (chlorhexidine) under level 1 restrictions
- Patient scheduling is 60-70% of pre-Covid 19 era to ensure social distancing at practice. There are less preferred early and late appointments available. This is our ‘new normal’.
- Only new patients to the practice will be reminded (pre-Covid era).
- Important updates will continue to be posted as necessary.
- Stay safe and follow government instructions.
- If the phone rings out, please do try again as phone line is busy.
- If the practice is unattended, you will hear an answer phone message
Location and surgery hours
We are located on the ground floor of Surrey House, 199 Macquarie St, Hobart 7000.
The office is open 8am to 5pm on Monday, Tuesday and Thursday. Wednesday and Friday hours are 8am to 1pm. Patients are scheduled from 8.30am four days a week; Wednesday is a patient free day for treatment planning.
All patients of the practice are valued, the number of new patients to the practice is controlled to ensure adequate time is available for ongoing active patient treatment and patient review.
From 1 May 2003, Dr Cooper has required a written referral be at the practice before a new patient consultation is scheduled. This policy is to ensure all new patients have recently had a dental checkup and that referral is appropriate.
Appointments and patient responsibility
Orthodontic patients in active treatment with fixed or removable appliances have priority to preferred early and late appointments. Sharing (alternate appointments where possible) of preferred appointment times before 9.15am and from 3.30pm makes it fair for all patients who are equally valued.
With exception of first consultation, reminders for appointments are not offered.Please make a note in your diary, smart device and / or calendar; this is your responsibility thank you.
Patient cooperation is essential for optimal treatment progress and outcome.
Please do consider how you or your child will be able to attend for appointments during the day, the Appointment Scheduling Policy is available in the waiting room for you to take home.
Strict universal infection control procedures are used in the practice and comply with A/NZ Standard 4815 and the Dental Board of Australia requirements.
About Dr Cooper
Dr Cooper was educated in Tasmania and graduated B.D.S. from the University of Adelaide in 1983 and M.D.S from University of Adelaide in 1990. Dr Cooper is a Fellow of the Royal Australasian College of Dental Surgeons and a full member of the Australian Society of Orthodontists Inc. She is a Patron of The Australian Society of Orthodontists Foundation for Research and Education.
Dr Cooper is a suitable title for children. Senior high school and college students, adult patients, parents and grandparents are encouraged to use her first name.
Stephanie has been in orthodontic practice in Hobart since 1993. She provides all diagnostic consultations and procedures, active orthodontic treatment and retention supervision at the practice.